What does a Ledger device do?+
A Ledger signer is a hardware device that protects the private keys used to authorize transactions. You review and approve actions on the device, while Ledger Wallet provides an interface for managing supported accounts and assets. Your assets themselves exist on their respective blockchain networks.
What if I lose my device?+
A replacement device can be restored using your recovery phrase, provided you have kept it secure and legible. A PIN helps protect the device, but it is not a substitute for your recovery phrase. If your device is lost, take care not to reveal your phrase while arranging a replacement.
Should I send a large amount right away?+
If you are new to a network or address, consider a small test transfer first. Network transactions are generally irreversible. Check that the address, asset, network, and amount on the device match what you intended before you confirm.
Where can I get reliable help?+
Use Ledger’s official support resources and verify the address of any website before connecting a wallet. Be cautious of unsolicited direct messages, search advertisements, and support accounts that pressure you to act urgently. Never share your recovery phrase to troubleshoot a problem.